FAQs

HERE ARE THE ANSWERS TO SOME COMMON QUESTIONS ABOUT THE MARGARET RIVER ULTRA MARATHON.

If you are unable to find the answer to your question on the website, please email [email protected]

What do I do if I am travelling from interstate and the WA state borders are closed when the event is on. Am I forced to withdraw and what refund do I get?

Yes, there are two options for withdrawing:

1 – VOLUNTARY WITHDRAWAL – If you wish to withdraw (due to injury…) prior to 8:00am AEST, Friday 25th September 2020, you have the option of receiving a credit (less 20% admin fee, capped at $50) or a refund (less 15% admin fee).

2 – FORCED WITHDRAWAL – Based on information available at 8:00am AEST Friday 2 October 2020 – if Western Australian border controls and/or the border controls in your home state / country restrict you from participating in the event (i.e. the state borders are closed and you’d need to quarantine for 14 days upon arrival), THEN you are eligible for a full credit or refund of your entry fees without any admin fee.

Please contact [email protected] to make arrangements.

Is there a list of items that all competitors must carry at all times?
Yes – this applies to ALL participants (Individuals relay team participants). Please see the Mandatory Gear list.

Does this event have cut off times?
Yes – please refer to the cut off times hereand the event procedure.

I would like to participate but do not have a team…
Log onto the Rapid Ascent Team Mate Finder and post your interest in joining a team or find someone already looking for a team member. This is the best way to meet other competitors.

Where can I view the photos taken at the event?
More information on photography will be available in due course.

If I need to pull out during the event, what do I do?
Any competitor who withdraws from the race MUST notify an official. This is an essential requirement to avoid unnecessary searches being conducted and emergency services being engaged.

I am no longer able to participate, can I arrange a refund?
Please view the refund policy for further information. To arrange your credit/refund please email [email protected]